Privacy Policy & Data Deletion

This Privacy Policy explains how Webstudio - Tomasz Furca ("we", "our", or "us") collects, uses, stores, and protects personal data when you use our website and services available at https://postiva.ai (the "Service").

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Meta (Facebook & Instagram) Platform Policies.

1. Company Information

Data Controller:
Webstudio - Tomasz Furca
ul. Łąkowa 9b lok. 1
61-160 Wiórek
Poland
NIP: 7822422854

Contact email: info@postiva.ai
Website: https://postiva.ai

2. Personal Data We Collect

a) Data provided directly by the user

• Name or username
• Email address
• Account and profile information
• Content and settings configured within the Service
• Messages sent via contact forms or email

b) Data obtained from Facebook & Instagram (Meta Platforms)

If you choose to connect your Facebook or Instagram account, we may collect data permitted by the permissions you grant, such as:

• Public profile information (name, username, profile picture)
• Professional account or Page metadata
• Media, posts, comments, and engagement metrics
• Insights and analytics (reach, interactions, performance data)

We only access data necessary to provide the functionality of the Service and strictly follow Meta's Platform Terms.

c) Automatically collected data

• IP address
• Device and browser information
• Log data and usage statistics
• Cookies and similar technologies (used for functionality and analytics)

3. Purpose of Data Processing

We process personal data to:

• Provide and operate the POSTIVA platform
• Enable Facebook and Instagram integrations
• Display analytics, insights, and automation features
• Improve and optimize the Service
• Communicate with users regarding updates or support
• Ensure security, prevent abuse, and comply with legal obligations

4. Facebook & Instagram (Meta) Data Usage

Our Service complies with Meta Platform Policies:

• Data from Facebook and Instagram is used only to provide features explicitly requested by the user
• We do not use Meta data for advertising purposes without consent
• We do not share Meta data with third parties except when required to operate the Service or comply with the law

Users may revoke access at any time via: Facebook Settings → Apps and Websites

5. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Fulfill contractual obligations
• Comply with legal and accounting requirements

When data is no longer required, it is securely deleted or anonymized.

6. Data Deletion Instructions

Users may request deletion of their personal data at any time.

How to request data deletion:

• Send an email to info@postiva.ai
• Use the subject line: "Data Deletion Request"
• Include the email address associated with your POSTIVA account

Alternatively, you may disconnect your Facebook or Instagram account via your Meta account settings.

Upon request, all associated personal data will be permanently deleted within a reasonable timeframe, unless retention is required by law.

7. User Rights under GDPR

If you are located in the European Union, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at info@postiva.ai.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure servers and access controls
• Limited access to personal data
• Encrypted communication where applicable

Despite our efforts, no method of transmission over the Internet is completely secure.

9. Third-Party Services

We may use trusted third-party providers (e.g., hosting, analytics, authentication) who process data on our behalf and comply with GDPR and applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last updated" date.

11. Contact

If you have any questions about this Privacy Policy or personal data processing, contact us at:

Webstudio - Tomasz Furca
Email: info@postiva.ai
Website: https://postiva.ai